Wheelhaus Service DepartmentBuilt To Ride.
Maintained To Last.
Every e-bike that rolls out of our shop has been touched by hands that care. Three service tiers, full electrical work, and flat-rate repairs — all backed by a 30-day workmanship guarantee.
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We believe great service starts with honest advice. If we can identify your bike's issue in just a few minutes, we'll tell you. If it needs deeper testing or specialized diagnostics, we'll explain exactly why before any charges are incurred. No surprises. No pressure. Just straightforward service.
01 / SERVICE TIERS
Three Tiers. One Standard.
Choose the level that fits your ride. Every tier is performed by experienced mechanics using torque specs, OEM parts, and a full digital service record kept on file.
Essential
Safety + Tune
Flat rate
Most bikes • 60–90 min turnaround
Our safety-first tune-up. Built for the rider who pedals daily and wants peace of mind before the next ride. We catch the small stuff before it becomes a tow.
What's Included
- Full safety inspection (frame, fork, bars, stem)
- Brake adjustment + pad inspection
- Derailleur + shifter calibration
- Tire pressure, bead seat + tread check
- Battery diagnostic scan + voltage test
- Motor + drive system function check
- Bolt torque audit (cockpit + critical)
- Chain lubrication + drivetrain wipe-down
Most PopularPerformance
Tune + Drivetrain Refresh
Flat rate
Recommended every 6 months or 1,500 miles
Essential, plus a full drivetrain refresh. Pulled, degreased, regreased, retorqued. Your bike will shift cleaner and roll quieter than the day you bought it.
Everything In Essential, Plus
- Chain removal, ultrasonic clean + re-lube
- Cassette + chainring deep clean
- Cable + housing inspection
- Brake bleed (one caliper, hydraulic)
- Hub bearing check + adjustment
- Headset + bottom bracket torque check
- Frame deep clean + protective wax
Signature
Frame-Off Restoration
Flat rate
Annual service • 2–3 day turnaround
A full strip and rebuild. For the bike that's lived through a winter, racked up the miles, or just deserves to feel new again. Everything comes apart, gets cleaned, gets checked, gets blessed.
Everything In Performance, Plus
- Full disassembly to bare frame
- Both brakes bled (front + rear)
- All bearings inspected + repacked
- Wheel truing (front + rear, spoke tension)
- New cables + housing throughout
- New brake pads (organic or metallic)
- Battery cell-level health report
- Suspension service (air spring + lowers)
- Final 5-mile QC road test by mechanic
02 / ELECTRICAL
The Part Most Shops Won't Touch.
We diagnose and repair Bosch, Shimano STEPS, Bafang, and most major OEM systems. If it has a battery, a controller, or a brain — we read it, fix it, and stand behind it.
Wiring Harness Repair
Custom quoteFrayed cables, water-damaged connectors, custom routing. We test continuity end-to-end before reassembly.
Display + Controller Swap
Flat rate + partsFailed displays, dead controllers, throttle replacement. OEM parts sourced direct from manufacturers.
Charging Port Repair
Flat rateBent pins, broken housings, loose connections. We can rebuild most ports without replacing the battery.
03 / FLAT-RATE REPAIRS
One Thing. Done Right.
Need a single fix, not a full service? Here's the standard menu. Every repair is a flat rate, quoted plainly before we start — parts extra unless we say otherwise.
Flat Tire / Tube Replace
Tube install, valve check, pressure to spec. Tube extra.
Flat rate
Tire Replacement
Mount new tire. Tire price additional.
Flat rate
Brake Pad Replacement
Per caliper. Includes pad bed-in. Pads extra.
Flat rate
Brake Bleed
Per caliper. Fluid + bleed kit included.
Flat rate
Chain Replacement
Sized + installed. Chain extra.
Flat rate
Cassette Replacement
Removal, install, derailleur retune. Cassette extra.
Flat rate
Derailleur Adjustment
Limit screws, indexing, hanger alignment.
Flat rate
Wheel True (Per Wheel)
Spoke tension, lateral + radial true on the stand.
Flat rate
Headset Adjustment
Repack, tighten, eliminate play. Bearings extra if worn.
Flat rate
Custom / Unlisted Work
Scoped and quoted in writing before any work begins.
Custom quote
Hydraulic Brake System Replacement
Full system swap. Labor only — brake system not included.
Flat rate
04 / THE PROCESS
How It Works.
Drop off in person or book online. We don't start any work without your approval — and you'll know exactly what's happening at every stage.
01
Drop Off
Book online or walk in. We take photos, log the intake, and you walk out with a ticket.
02
Evaluate
Every bike begins with a complimentary evaluation. If we can identify the issue quickly, we'll tell you. If deeper testing is required, we'll explain why before any charges are incurred — then you get a written quote, usually within 24 hours.
03
Approve
You get a text with the quote. Approve, modify, or decline. Nothing happens without your green light.
04
Repair
Work is performed. Parts come from QBP, HLC, and direct from OEMs. Lead time depends on parts.
05
Pick Up
QC test ride, payment, and you ride out. Every repair backed by a 30-day workmanship guarantee.
Complimentary Evaluation
Every bike begins with a complimentary evaluation — no charge to find out where you stand. If deeper testing is required, we'll explain exactly why first, and the evaluation fee is credited in full toward any approved repair.
Custom Work
Custom and unlisted work is quoted in writing before we start. Nothing begins without your approval.
Workmanship Guarantee
30 days on all service work. If it's not right, we make it right.
Turnaround
Service tiers same-day or next-day. Electrical and parts repairs depend on lead time. You'll know upfront.
05 / SERVICE INTAKE
Tell Us About Your Bike.
Drop the details below and we'll get back to you within 24 hours with next steps. Every bike begins with a complimentary evaluation — if deeper testing is required, we'll explain why before any charges are incurred.
Book Your Service.
Online intake takes about 90 seconds. Tell us what's going on with your bike — we'll handle it from there.
Book Now